About Your Business: Common traps for businesses and I.T.

Problem:

Our standard:

Unreliable

If your systems are offline for anything other than an earthquake, natural disaster, or power outage, you are losing productivity and it is costing you money

Zero downtime

Slow

If it takes longer than a few seconds to open something as simple as a word document, your systems are too slow.
Computer systems should still be operating at 80-90% of their original performance at the end of their service life.

Zero downtime

Unstable

If your computer needs to be restarted more than once a day, it needs attention.

Zero downtime

Inconsiderate

Your I.T. guys take your system down for an upgrade or a new server during business hours and you lose productivity. They rush the job and cut corners in an attempt get you up and running. A recipe for disaster down the track.

Upgrades outside business hours

Spam

You are getting SPAM, important emails simply don't arrive, or you have someone managing the SPAM software on a day to day basis. If this is the case, you need a better SPAM solution.

Zero SPAM, Zero lost mail

Ground Hog Day

The same problems keep re-occuring. This indicates lack of reference to standards, and lack of proper cause and effective diagnosis.

Do it Once, Do it Right

Break Fix

Your I.T. guy must be "good" because he fixes things when they go wrong. If major problems keep happening it's a good indicator of negligence and lack of maintenance. Issues should be picked up before they become problems. Scheduled maintenance helps prevent issues.

Maintain, Monitor, Manage

Minimise the Total cost of Ownership

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