Our Services 

 

Total Support - No Loose Ends!

J.I.T. Systems support plans provide you with the expertise of an entire I.T. department to help you manage the technology in your business.

We have a wide range of services and support plans designed to suit your requirements and budget.

We take responsibility for your technology, and act on your behalf so that you don't have to deal with  multiple vendors.  If its I.T. technology, we fix it.  If there is a problem with your broadband,  email, Telco, or software provider, we don't expect you to call them and we don't wait for them to get around to resolving it, we get them to fix it. We are adept at dealing with vendors both local and international, and treat all client problems seriously.

Call us today to see how we can help take the hassle out of your I.T.

Backup

At J.I.T. Systems we take backup seriously and have seen the consequences of relying on standard industry packages and methods. 
Many common industry backup scenarios appear technically sound but fail when put into the varied and demanding conditions of business. “Set and forget” is not our motto, which is why we have real time backup monitoring, invest in continual backup research, and test each new backup scenario.

Some of our backup methodologies:

  • Image based backup to allow full restoration of a server or workstation in minutes.
  • Onsite realtime backup that allows a rollback to seconds before a file was overwritten.
  • Online encrypted backup of key data files that you absolutely cannot afford to lose.
  • A wide range of removable storage options.
  • A selection of software to deal with different files types and scenarios.

If you are concerned about the security of your data, call us now.

 

Hardware & Software

Because we have close relationships with leading technology suppliers, we have access to a vast range of technology so that you never have to go shopping elsewhere – J.I.T. Systems is a one stop shop.

We promise a quick turnaround with quotes using our own advanced business management tool which ensures pricing and availability information is accurate up to the minute.

All leading vendors are available through J.I.T. Systems including Microsoft, HP, IBM, Sony, Toshiba, NOD32 and many more – in fact over 130 different brands.

Call us now for a quote for your I.T. Solutions.

 

 

Anti-Virus / Anti-Spyware

It takes just a single Virus or Trojan to shutdown an entire network.  This is why we are hot about ensuring that all servers and workstations have the best and latest anti-virus and anti-malware defence.

What was best last year may not be this year. This is why we conduct ongoing testing to ensure you have the best protection.

Phone us to find out how we can keep your network virus free.

 

Power Protection

Power is a critical area of networks and computers that is sadly overlooked time and time again, even by the professionals.  Did you know that a Server file system can be destroyed with as little as one power failure or sudden shutdown?

Power failure or sudden shutdown for a server will almost always create hidden and almost undetectable file system errors that if not corrected will eventually lead to corruption, instability and eventual system failure.  Many Server, computer and laptop system crashes can be traced back to a power failure or sudden power off, sometimes weeks earlier.

Dealing with power and UPS systems is in our blood.  If you have the slightest doubt about your backup power give us a call.

 

Asset Management & Documentation

As your business grows, keeping track of hardware assets and software licensing can be a headache.  We can provide up to date information to assist you with planning and budgeting further investment for replacement or upgrading of technology.

An often neglected area of I.T. is documentation. Network configuration, network diagrams, floor plans, equipment locations, key personnel, user names & passwords and so on all make up network documentation but is often kept in the head of the I.T. support tech.

At J.I.T Systems we believe that documentation should be transparent and easily available at the discretion of the business owner; and rolled up into either a PDF file or a searchable help file, so that no-one spends time re-inventing the wheel at your expense.

If your network or business technology lacks documentation or you would like to know what documentation you should have, call us for further information.

 

Preventative Maintenance

Preventative Maintenance is the most neglected area of I.T. Most new entrants to I.T. want to do the clever stuff, but very few want to do routine maintenance.  Most service level agreements include only a token amount of preventative maintenance, and are usually limited to service packs and virus definitions, and then only on servers. This is not the case at J.I.T. Systems.

At J.I.T. Systems, maintenance plays a very big part in keeping our clients' networks running at peak performance and reliability.  We have a superior maintenance program that reduces problems and downtime.

Call us now for your network maintenance options.

Server Monitoring

Proactive monitoring takes maintenance one step further - by ensuring that when minor issues develop between services, they are identified immediately and dealt with before they develop into serious problems.  And since many workstation issues can impact on a server, we can monitor the entire network.

If your server or network is not being monitored, don't play Russian roulette with your data and livelihood. Call us now for an immediate solution. 

 

Disaster Recovery

If one of your servers failed, or your business suffered from theft or fire, how long would it take to get your business up and running again?

An incident is an undesirable event. For example, your server crashes.  A disaster however is when two or more undesirable events overlap. For example, your server hard drive completely fails AND then you discover that your backups are corrupted.

Incidents are relatively easy to deal with; however recovering from a disaster is a lot more difficult.  Disaster Recovery planning is more than just backups and power protection.  It is an active plan to prevent undesirable events occurring simultaneously and monitoring and alerts about potential undesirable events.

Call us now if you are at all concerned about the security of your network and data.

Remote I.T. Support

Our support tools and hardware allow us to log in to your servers, workstations and network equipment remotely to allow for instant support.

This means faster resolution and lower cost to you.

If your current I.T. support are dragging their feet, it's time to move on.

Call us for further information.

 

Onsite Support

When a problem does need our presence onsite, we are available 24/7 with guaranteed response times.

If your current I.T. support's definition of response time differs from yours, it's time to seek help from us.

Firewalls and VPNs

Firewalls are your protection from the outside world and are often overlooked.

They stop intruders from accessing your network whilst still allowing your systems to be usable.

VPNs allow employees to access your network in a safe and secure environment, catering for staff who work out of the office.

J.I.T offer a range of customised solutions for work out of the.

Call us now to find the security solution that’s just right for you

 

Email Hosting and Spam Protection

By teaming up with one of New Zealand's largest email providers, J.I.T. Systems offer email hosting and spam protection that is second to none.

Spam is a growing problem for all email users. It is frustrating and creates unnecessary downtime.

At J.I.T, we HATE spam and offer one of the best protection schemes on the market.

Call us today, (03) 351 4100 and end spam forever.